Shipping policy
Shipping Information
Thank you for shopping with MONIMINI. We are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Remote or rural areas may require additional delivery time.
Shipping Charges
- Free Shipping may be available on selected products and promotional offers.
- Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp.
- You can use the tracking information to monitor your shipment status.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Transportation disruptions
- High order volumes
Incorrect Address
Please ensure that your shipping address and contact details are accurate. MONIMINI is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged Package
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
Contact Us
For any shipping-related questions, please contact our customer support team.
MONIMINI Customer Support
Email:
